Expert Heat Pump Service Plans from £38 a month
Keeping your heat pump running smoothly, efficiently and reliably.
Whether your heat pump was installed by us or by another brand, you can still benefit from our expert maintenance, performance checks and reliable support for £38/month, with no hidden extras.
Whether you’re keeping your system efficient, protecting your warranty or avoiding costly breakdowns, our care plan gives you complete peace of mind.
We offer trusted heat pump service plans tailored for homes in Aldershot, Farnham, and the surrounding areas, including Fleet, Farnborough, and Guildford.
Why Regular Heat Pump Servicing Matters
Your heat pump is a smart, efficient heating solution, but like any complex machine, it needs good care.
Servicing is preventive care.
You spend a little now to save much more later, in energy, inconvenience, and repairs.
Without regular servicing:
Efficiency Can Drop Significantly
Dirty coils, clogged filters, or trapped air can force the system to work harder, increasing energy consumption and your bills.
Small Problems Become Big Ones
Issues like low antifreeze, worn electrical components, or degraded insulation tend to worsen if not caught early.
Warranty Risks
Many manufacturers require proof of annual servicing to keep warranties valid. If maintenance is skipped, your cover may be voided.
Safety Concerns
For systems with unvented cylinders, safety devices like pressure relief valves and expansion vessels must be regularly checked to avoid hazards.
Longevity & Reliability
Well-maintained systems last longer. Regular servicing helps avoid premature failure and the high costs of emergency repair or full replacement.
Here’s How It Works
Step 1 - Book Your Welcome Visit
- Record make, model, and warranty status
- Assess installation quality & compliance
- Benchmark your performance
- Identify any quick efficiency wins
You’ll receive a full report with recommendations, so you know exactly where you stand.
Step 2 - Annual Service (Included)
- Cleaning and inspection of outdoor unit, filters & strainers
- Electrical and control testing
- Flow rate and temperature checks
- Coil cleaning and antifreeze review
- Cylinder and safety device inspection
- Detailed efficiency report + practical tips
Step 3 - On-Going Monitoring & Efficiency Checks
- Adjust weather-compensation and timer settings
- Optimise controls for comfort and cost
- Spot issues early before they affect performance
Step 4 - Reactive Support: Fast, Fair & Transparent
- 1 FREE Emergency call out per annum
- £75 excess per 2nd + callout & no hidden time fees
- Clear, itemised quotes for any parts needed if outside of warranties
- Rapid response from our trained heat pump engineers
Why Choose a Heat Pump Service Plan?
Keep Your Home Warm and Worry-Free!
Your heat pump is one of the smartest, most efficient investments in your home but it needs expert care to stay that way. Without regular servicing:
- Efficiency can drop by up to 25% due to blocked filters or dirty coils.
- Small issues become big repairs if left unchecked.
- Skipping service can void your manufacturer's warranty
- Safety checks matter, especially for systems with unvented cylinders.
- Well-maintained systems last longer and cost less to run.
Think of it as a service plan that pays for itself, preventing costly breakdowns and keeping your energy bills low.
What’s Included in Your Heat Pump Service Plan?
| Feature | Included with Neater Heat | Competitor Plans |
|---|---|---|
| Annual full service (labour) | ✅ Included | ⚠️ Often extra |
| Monitoring efficiency checks | ✅ Included | ❌ Rarely included |
| Welcome system assessment | ✅ Included | ⚠️ Charged as callout |
| Cylinder inspection | ✅ Included | ⚠️ Optional add-on |
| Smart controls optimisation | ✅ Included | ❌ Not included |
| Reactive engineer support | ✅ Included | ⚠️ Premium per call |
| Detailed performance report | ✅ Included | ⚠️ Not always provided |
| Customisable plan options | ✅ Included | ❌ Fixed only |
| Transparent pricing | ✅ Flat £38/month | ⚠️ Add-ons & hidden fees |
Why Homeowners Trust Neater Heat
Keeping your home warm and your heating system running efficiently shouldn’t be complicated. At Neater Heat, we’re committed to providing straightforward, reliable service you can count on all year round.
Our expert team specialises in Air Source Heat Pump (ASHP) systems, offering honest advice, transparent pricing, and responsive local support, so you always know your home is in safe hands.
- Fully qualified engineers – specialists in ASHP systems
- Manufacturer-approved servicing – protects your warranty
- Transparent pricing – one flat fee, no surprises
- Responsive support – real people, not call centres
- Rated & trusted locally – part of your community
Transparent Heat Pump Service Plan Pricing
Frequently Asked Questions
Can you service any brand?
Yes, we work with most leading heat pump manufacturers and confirm compatibility before your welcome visit. Just fill in the enquiry form and a member of our team will be in touch to confirm your welcome visit.
What if issues are found?
We’ll document everything clearly in our client portal and provide honest, no-obligation recommendations & advice.
Are parts included?
Labour for all planned servicing is covered. If your system’s out of warranty, parts are quoted transparently before any work begins.
Do you only cover Neater Heat installs?
No, we welcome any domestic ASHP systems within our service area of Surrey & Hampshire.
Real Results, Real Savings
Up To 15–20%
Lower Heating Costs
Longer System Lifespan
Saving £1000s Over Time
Quieter
More Efficient Operation Year-round