Need a Boiler Service?
Boiler Servicing starting from just £96.
We provide professional boiler service solutions and reliable, efficient boiler repairs for residents across Hampshire, Surrey, and neighbouring areas.
Based in Aldershot, we’re perfectly positioned to serve the local community.
Whether you need a comprehensive annual boiler service to maintain optimal performance or urgent support during a boiler breakdown, our friendly team of Gas Safe-registered engineers is ready to help.
Our Approach to Boiler Service & Boiler Repairs
Simplifying the boiler service and repairs process
At Neater Heat, our objective is to simplify the process of maintaining your boiler.
From the moment you book with us, our friendly team will arrange a convenient appointment at a time that suits your schedule. On the scheduled day, one of our qualified engineers will arrive punctually, introduce themselves, put on our boot covers, and commence work, keeping you informed throughout the process.
Boiler Servicing
For a boiler service, we conduct a comprehensive inspection, verify safety controls, clean the system, and assess its performance.
We will clearly explain the work undertaken in straightforward terms and highlight any aspects that may require future attention.
What’s Included With a Boiler Service:
✔ Full Annual Boiler Service
A detailed inspection and cleaning of all key components to ensure safe and efficient performance.
✔ FREE System Health Check & Advisories
We’ll assess your full heating system and offer expert guidance — completely free of charge.
✔ Controls & Thermostat Check
We’ll test your heating controls and thermostat to ensure everything is working correctly.
Boiler Repairs
In the case of a boiler repair, we will swiftly diagnose the fault and clearly articulate the issue. We are committed to transparency, ensuring you are always aware of the costs before any work commences.
Upon completion of the repair, we will thoroughly test your system to confirm your heating and hot water are fully restored, leaving your home tidy and your boiler operating safely and efficiently.
Prompt and Reliable Boiler Repairs
When your boiler encounters a fault, swift assistance is crucial.
At Neater Heat, we recognise the vital role of heating and hot water, particularly during the colder months. Consequently, we provide a rapid and professional boiler repair service, designed to restore your system’s functionality as quickly as possible.
Our engineers possess extensive experience in addressing all types of boiler malfunctions, ranging from low pressure, unusual noises, or water leaks to complete system failures. We maintain a comprehensive stock of spare parts, enabling us to resolve most issues during the initial visit, thereby minimising downtime and disruption to your household.
Should your boiler be deemed beyond economical repair, we will offer candid advice on replacement options and guide you through the subsequent steps, ensuring you make an informed decision that aligns with your home’s needs and budget, including the choice of a condensing boiler.
Easy Online Booking How It Works
Your boiler is among the most critical appliances in your home, and maintaining its optimal performance need not be complex. With regular boiler servicing and efficient, professional boiler repairs from Neater Heat, you can enjoy year-round peace of mind.
Our friendly team is always available to assist, whether you require a routine check-up, urgent repair work, or guidance on upgrading your system. Don’t wait for your boiler to fail – allow us to ensure your home remains warm, safe, and energy-efficient.
Answer a Few Quick Questions:
Tell us about your boiler and your property so we can tailor our service to your needs.
Choose a Time That Suits You: Select a date and time that works for your schedule.
Relax – We’ll Handle the Rest:
Our qualified engineer will arrive promptly and perform a thorough service, leaving your boiler in optimal condition.
Frequently Asked Questions
What is an annual boiler service?
How often should my boiler be serviced?
It is recommended to schedule a boiler service annually. An annual service guarantees your boiler operates safely and efficiently, and it aids in identifying minor issues before they develop into costly breakdowns. Many boiler manufacturers stipulate regular servicing as a condition of their warranty, meaning that skipping a service could potentially invalidate your warranty.
Annual servicing also provides peace of mind. Our engineers perform a detailed inspection, clean essential components, and check for safety issues, such as carbon monoxide leaks. By ensuring your boiler is well-maintained, you can extend its operational life, enhance its efficiency, and reduce your energy expenses.
What happens during an Annual Boiler Service?
How long does a boiler service or repair typically take?
A standard boiler service generally takes between 45 to 60 minutes, depending on the specific type of system you have. During this period, we conduct all essential checks, cleaning, and testing procedures. Boiler repairs can vary in duration based on the nature of the fault; some issues can be resolved within an hour, while others may necessitate the replacement of parts.
We consistently aim to complete work during the initial visit whenever feasible. If additional parts are required, we will clearly communicate the situation and arrange a prompt return visit to finalise the repair.
Can I service my own boiler?
How much does an Annual Boiler Service cost?
The cost of an Annual Boiler Service can vary depending on your location, the type of boiler you have, and the level of servicing required. Our standard boiler services cost just £96. Additional fees apply for BBU’s and Promax boilers.
The cost for a boiler service is typically fixed and straightforward. Repair costs, however, are contingent upon the specific fault and whether replacement parts are needed. At Neater Heat, we are dedicated to transparent pricing, ensuring you always receive a clear cost breakdown before we commence any work.
There are no hidden charges, and we will always offer honest guidance on whether a repair or a replacement is the most economical choice.
Do I need to have my boiler serviced if it's still under warranty?
How can I tell if my boiler needs servicing?
What if my boiler fails the Annual Boiler Service?
What if my boiler has a fault, can I have it serviced at the same time?
Can you repair all types of boilers?
Yes, our team of Gas Safe-registered engineers is proficient in repairing all common boiler types, including combi boilers, system boilers, and conventional (regular) boilers. We work with all leading brands and maintain an extensive inventory of spare parts, which often allows us to complete your boiler repair in a single visit.
Whether it’s a contemporary condensing boiler or an older model that has served you faithfully for many years, our engineers possess the expertise and experience to swiftly diagnose problems and recommend the most suitable solution. If your boiler is beyond repair, we will always provide honest and clear advice regarding replacement options, empowering you to make an informed decision.
What are the indicators that my boiler requires repair?
Boilers often exhibit early warning signs when they are not functioning correctly. If you notice unusual noises such as banging, gurgling, or whistling, it could signify trapped air, insufficient water pressure, or even internal component wear. Water leaks are another critical indicator that demands immediate attention, as they can lead to property damage in addition to affecting the boiler itself.
A reduction in pressure, or frequent instances where your boiler needs resetting, typically point to an underlying fault requiring repair. Another common sign is if your radiators take longer than usual to heat up, or if your hot water supply is inconsistent. Lastly, a sudden increase in your energy bills may be attributed to your boiler operating less efficiently.
Should you observe any of these issues, it is advisable to contact us promptly. Timely boiler repairs can prevent more severe damage and mitigate the expense of premature system replacement.
Do you offer emergency boiler repairs?
Yes, we understand that a boiler breakdown can be highly disruptive, particularly during the colder months when heating and hot water are essential. For this reason, we provide a rapid-response boiler repair service for emergencies throughout Hampshire and Surrey.
When you contact Neater Heat for an emergency repair, our team will make every effort to attend swiftly. We will diagnose the fault, clearly explain the necessary steps, and proceed with a solution.
With a substantial stock of spare parts readily available, we can often complete repairs immediately, restoring heat and hot water to your home without delay. If your boiler is beyond repair, we will offer candid advice and guide you through the replacement process.
Is it more economical to repair an old boiler or replace it?
This decision hinges on the boiler’s age and current condition. In many instances, a professional boiler repair can extend the service life of your system and maintain its efficient operation for several additional years. However, if your boiler is over 10–15 years old, it may be less efficient and more susceptible to faults, making a replacement a potentially more advantageous long-term investment.
At Neater Heat, we are committed to providing honest advice. If a repair represents the most cost-effective solution, we will execute it promptly and efficiently.
Conversely, if we determine that a replacement boiler would yield long-term savings, both in terms of running costs and repair expenditures, we will discuss your options thoroughly, enabling you to make a confident decision.
What is included in a boiler service?
A boiler service involves a comprehensive examination of your system to ensure all components are functioning safely and efficiently.
Our engineers will inspect the boiler and its parts, test the flue and combustion process, clean critical components, check for leaks, and verify that all controls are operating correctly. We also measure gas pressure and flow, confirming your boiler operates within the manufacturer’s specified guidelines.
Upon completion of the service, we will provide a detailed report outlining the checks performed, any recommendations made, and confirmation that your boiler is safe for use. This offers reassurance and helps maintain your manufacturer’s warranty and compliance with the Gas Safe Register.
What Our Customers Say About Our Our Boiler Services
We understand that when it comes to your home’s heating, selecting a trustworthy engineer is paramount. This is why numerous homeowners across Hampshire and Surrey rely on Neater Heat for their boiler servicing and repairs. Our engineers are fully Gas Safe registered, exceptionally trained, and bring years of expertise working with all major boiler brands and models.
We are distinguished by our reputation for reliability and responsiveness. Whether it’s a routine service or an urgent repair, you can depend on us to arrive punctually, provide honest guidance, and execute the work to the highest standards. Our pricing is transparent and upfront, with no concealed charges, ensuring you are always fully informed.
Above all, we are dedicated to fostering enduring relationships with our clients, offering continuous support to maintain your home’s warmth and your heating system’s safe operation.
Boiler Care Plans
Why not consider one of our Boiler Care Plans instead of a one-off service? For a small monthly fee, you’ll enjoy year-round protection, with your Annual Boiler Service included in every plan.
It’s the hassle-free way to keep your boiler running smoothly and your home warm.
