Expert Boiler Servicing and Repairs Across Hampshire & Surrey

Ensure your boiler operates flawlessly with Neater Heat’s dependable servicing, starting from just £96.

We offer expert boiler servicing and swift, trustworthy boiler repairs for homeowners throughout Hampshire, Surrey, and the surrounding regions, in Aldershot, Farnham, and the surrounding areas, including Fleet, Farnborough, and Guildford.

Whether you require a routine annual boiler service to ensure smooth operation or immediate assistance with a breakdown, our approachable team of Gas Safe-registered engineers is at your service.

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Our Approach to Servicing & Repairs

Simplifying the servicing and repairs process

At Neater Heat, our objective is to simplify the process of maintaining your boiler. From the moment you book with us, our friendly team will arrange a convenient appointment at a time that suits your schedule. On the scheduled day, one of our qualified engineers will arrive punctually, introduce themselves, put on our boot covers, and commence work, keeping you informed throughout the process.

For a boiler service, we conduct a comprehensive inspection, verify safety controls, clean the system, and assess its performance.

We will clearly explain the work undertaken in straightforward terms and highlight any aspects that may require future attention.

In the case of a boiler repair, we will swiftly diagnose the fault and clearly articulate the issue. We are committed to transparency, ensuring you are always aware of the costs before any work commences.

Upon completion of the repair, we will thoroughly test your system to confirm your heating and hot water are fully restored, leaving your home tidy and your boiler operating safely and efficiently.

Prompt and Reliable Boiler Repairs

When your boiler encounters a fault, swift assistance is crucial.

At Neater Heat, we recognise the vital role of heating and hot water, particularly during the colder months. Consequently, we provide a rapid and professional boiler repair service, designed to restore your system’s functionality as quickly as possible.

Our engineers possess extensive experience in addressing all types of boiler malfunctions, ranging from low pressure, unusual noises, or water leaks to complete system failures. We maintain a comprehensive stock of spare parts, enabling us to resolve most issues during the initial visit, thereby minimising downtime and disruption to your household. Should your boiler be deemed beyond economical repair, we will offer candid advice on replacement options and guide you through the subsequent steps, ensuring you make an informed decision that aligns with your home’s needs and budget, including the choice of a condensing boiler.

Homeowner Care Plans

Easy Online Booking How It Works

Your boiler is among the most critical appliances in your home, and maintaining its optimal performance need not be complex. With regular boiler servicing and efficient, professional boiler repairs from Neater Heat, you can enjoy year-round peace of mind.

Our friendly team is always available to assist, whether you require a routine check-up, urgent repair work, or guidance on upgrading your system. Don’t wait for your boiler to fail – allow us to ensure your home remains warm, safe, and energy-efficient.

Answer a Few Quick Questions:

Tell us about your boiler and your property so we can tailor our service to your needs.

Choose a Time That Suits You: Select a date and time that works for your schedule.

Relax – We’ll Handle the Rest:

Our qualified engineer will arrive promptly and perform a thorough service, leaving your boiler in optimal condition.

Frequently Asked Questions

What is an annual boiler service?

An Annual Boiler Service is a thorough check-up of your boiler by a Gas Safe registered engineer to ensure that it is running safely and efficiently.

It is recommended to schedule a boiler service annually. An annual service guarantees your boiler operates safely and efficiently, and it aids in identifying minor issues before they develop into costly breakdowns. Many boiler manufacturers stipulate regular servicing as a condition of their warranty, meaning that skipping a service could potentially invalidate your warranty.

Annual servicing also provides peace of mind. Our engineers perform a detailed inspection, clean essential components, and check for safety issues, such as carbon monoxide leaks. By ensuring your boiler is well-maintained, you can extend its operational life, enhance its efficiency, and reduce your energy expenses.

During an Annual Boiler Service, an engineer will perform a range of checks and tests on your boiler, including visual inspections, cleaning, combustion analysis, gas pressure check, safety checks, electrical check, boiler casing check, and boiler controls check.

A standard boiler service generally takes between 45 to 60 minutes, depending on the specific type of system you have. During this period, we conduct all essential checks, cleaning, and testing procedures. Boiler repairs can vary in duration based on the nature of the fault; some issues can be resolved within an hour, while others may necessitate the replacement of parts.

We consistently aim to complete work during the initial visit whenever feasible. If additional parts are required, we will clearly communicate the situation and arrange a prompt return visit to finalise the repair.

It is not recommended to service your own boiler as it can be dangerous and may void the manufacturer’s warranty. Only Gas Safe registered engineers are qualified to service boilers.

The cost of an Annual Boiler Service can vary depending on your location, the type of boiler you have, and the level of servicing required. Our standard boiler services cost just £96. Additional fees apply for BBU’s and Promax boilers.

The cost for a boiler service is typically fixed and straightforward. Repair costs, however, are contingent upon the specific fault and whether replacement parts are needed. At Neater Heat, we are dedicated to transparent pricing, ensuring you always receive a clear cost breakdown before we commence any work.

There are no hidden charges, and we will always offer honest guidance on whether a repair or a replacement is the most economical choice.

Yes, having your boiler serviced annually is usually a requirement to maintain your warranty. Check your manufacturer’s warranty for details.
Common signs that your boiler needs servicing include unusual noises, slow heating, high energy bills, low pressure, and an unusual odor. It’s important to get your boiler serviced if you notice any of these signs.
If your boiler fails its Annual Boiler Service, the engineer will provide you with a report detailing any issues found and any recommended repairs or replacements. You will need to have these issues addressed before your boiler can be considered safe to use.
If we feel the fault can be rectified within the scope of the annual boiler service then we no additional charge will be applied. However, if the repair falls outside of the parameters of the annual boiler service a callout charge for the repair will be applied and any additional parts or labour will be quoted for before proceeding with the annual boiler service.

Yes, our team of Gas Safe-registered engineers is proficient in repairing all common boiler types, including combi boilers, system boilers, and conventional (regular) boilers. We work with all leading brands and maintain an extensive inventory of spare parts, which often allows us to complete your boiler repair in a single visit.

Whether it’s a contemporary condensing boiler or an older model that has served you faithfully for many years, our engineers possess the expertise and experience to swiftly diagnose problems and recommend the most suitable solution. If your boiler is beyond repair, we will always provide honest and clear advice regarding replacement options, empowering you to make an informed decision.

Boilers often exhibit early warning signs when they are not functioning correctly. If you notice unusual noises such as banging, gurgling, or whistling, it could signify trapped air, insufficient water pressure, or even internal component wear. Water leaks are another critical indicator that demands immediate attention, as they can lead to property damage in addition to affecting the boiler itself.

A reduction in pressure, or frequent instances where your boiler needs resetting, typically point to an underlying fault requiring repair. Another common sign is if your radiators take longer than usual to heat up, or if your hot water supply is inconsistent. Lastly, a sudden increase in your energy bills may be attributed to your boiler operating less efficiently.

Should you observe any of these issues, it is advisable to contact us promptly. Timely boiler repairs can prevent more severe damage and mitigate the expense of premature system replacement.

Yes, we understand that a boiler breakdown can be highly disruptive, particularly during the colder months when heating and hot water are essential. For this reason, we provide a rapid-response boiler repair service for emergencies throughout Hampshire and Surrey.

When you contact Neater Heat for an emergency repair, our team will make every effort to attend swiftly. We will diagnose the fault, clearly explain the necessary steps, and proceed with a solution.

With a substantial stock of spare parts readily available, we can often complete repairs immediately, restoring heat and hot water to your home without delay. If your boiler is beyond repair, we will offer candid advice and guide you through the replacement process.

This decision hinges on the boiler’s age and current condition. In many instances, a professional boiler repair can extend the service life of your system and maintain its efficient operation for several additional years. However, if your boiler is over 10–15 years old, it may be less efficient and more susceptible to faults, making a replacement a potentially more advantageous long-term investment.

At Neater Heat, we are committed to providing honest advice. If a repair represents the most cost-effective solution, we will execute it promptly and efficiently.

Conversely, if we determine that a replacement boiler would yield long-term savings, both in terms of running costs and repair expenditures, we will discuss your options thoroughly, enabling you to make a confident decision.

A boiler service involves a comprehensive examination of your system to ensure all components are functioning safely and efficiently.

Our engineers will inspect the boiler and its parts, test the flue and combustion process, clean critical components, check for leaks, and verify that all controls are operating correctly. We also measure gas pressure and flow, confirming your boiler operates within the manufacturer’s specified guidelines.

Upon completion of the service, we will provide a detailed report outlining the checks performed, any recommendations made, and confirmation that your boiler is safe for use. This offers reassurance and helps maintain your manufacturer’s warranty and compliance with the Gas Safe Register.

What Our Customers Say About Us...

We understand that when it comes to your home’s heating, selecting a trustworthy engineer is paramount. This is why numerous homeowners across Hampshire and Surrey rely on Neater Heat for their boiler servicing and repairs. Our engineers are fully Gas Safe registered, exceptionally trained, and bring years of expertise working with all major boiler brands and models.

We are distinguished by our reputation for reliability and responsiveness. Whether it’s a routine service or an urgent repair, you can depend on us to arrive punctually, provide honest guidance, and execute the work to the highest standards. Our pricing is transparent and upfront, with no concealed charges, ensuring you are always fully informed.

Above all, we are dedicated to fostering enduring relationships with our clients, offering continuous support to maintain your home’s warmth and your heating system’s safe operation.

Boiler Care Plans

Why not consider one of our Boiler Care Plans instead of a one-off service? For a small monthly fee, you’ll enjoy year-round protection, with your Annual Boiler Service included in every plan.

It’s the hassle-free way to keep your boiler running smoothly and your home warm.

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The Importance of Regular Boiler Servicing

Your boiler is the cornerstone of your home’s comfort, providing essential warmth and hot water daily. When it falters or operates below its optimal efficiency, it can lead to significant stress, discomfort, and unforeseen expenses. At Neater Heat, our commitment is to maintain your boiler’s safe and reliable performance.

Many homeowners tend to overlook their boiler until it ceases to function, often during the chilliest periods of the year.

Scheduling a regular boiler service is the most effective preventative measure. During an annual service, one of our seasoned engineers meticulously inspects your system, identifying any safety concerns, cleaning internal components, and verifying peak operational efficiency of the heating system.

A well-maintained boiler boasts a longer lifespan, experiences fewer breakdowns, and incurs lower running costs. Minor issues can typically be detected and rectified during a service before they escalate into costly problems, ultimately saving you money and avoiding inconvenience.
Regular servicing also helps preserve your warranty validity and confirms your boiler is operating safely, offering invaluable peace of mind for your household.

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Landlord Boiler Care Plans

Gas Safety Checks for Landlords

Landlords, keep your tenants safe and stay compliant with regular gas safety checks. We’ll inspect your gas appliances and systems to ensure everything’s running smoothly.

Book your check today for peace of mind!