When your boiler breaks down, you need someone you can trust to act fast.
At Neater Heat, we provide professional boiler repairs for homeowners throughout Hampshire, Surrey, and the surrounding areas, including Aldershot, Farnham, Fleet, Farnborough, and Guildford.
Our Gas Safe-registered engineers are experienced in diagnosing and fixing all types of boiler faults, and we carry a comprehensive stock of spare parts to restore your heating and hot water, often on the very first visit.
At Neater Heat, we believe a boiler repair should be as stress-free as possible. From the moment you get in touch, our friendly team will arrange a convenient appointment at a time that works for you.
On the day, your engineer will arrive promptly, introduce themselves, put on boot covers, and get straight to work, keeping you informed every step of the way.
We'll swiftly diagnose the fault and explain the issue in plain, jargon-free language. Transparency is at the heart of everything we do, which means you'll always know exactly what the problem is and what it will cost to fix before any work begins.
Once the repair is complete, we'll thoroughly test your system to confirm your heating and hot water are fully restored, and we'll leave your home exactly as we found it.
£99
Got a boiler or system fault that needs sorting?
Our repair visit gets one of our Gas Safe-registered engineers to your door, ready to diagnose the problem and carry out a fix where possible, all for a straightforward, upfront call-out fee with no hidden surprises.
£18.50per month
For complete, year-round peace of mind, our Service Plan is the smart choice.
One low monthly fee covers your annual service, unlimited call-outs, and all parts and labour (a parts contribution applies to boilers over 10 years old*), so if anything goes wrong, we'll be there, with no excess fees and no nasty bills.
*For boilers between 10 and 15 years old, Neater Heat and the customer split the cost of parts 50/50. For boilers over 15 years old, the customer covers parts, and Neater Heat covers labour. Once old parts are replaced, the new parts fall under the plan. An engineer will talk this through at the welcome visit.
£120
Keep your boiler running safely and efficiently with a thorough annual service from one of our Gas Safe registered engineers.
We'll inspect, clean, and test your system from top to bottom, and you'll receive a full written report, all for a fixed, transparent price.
£222 / yr
12 months protection for your heating system
| Item | Without Plan | With Service Plan |
|---|---|---|
| Annual Boiler Service Carried out by a Gas Safe registered engineer | £120 | £0 |
| Emergency Call-Out Priority support when your heating stops working | £99 | £0 |
| Thermostat Replacement A common repair in older systems. | £290* | £0† |
| Pump Replacement A common repair as boilers age | £385* | £0† |
| Heat Exchanger Repair One of the most expensive boiler faults. | £953* | £0† |
* Prices without a plan are averages taken from repairs we carried out for customers not on a Service Plan. † £0 applies to boilers under 10 years old. For boilers aged 10 to 15 years, we split the cost of parts 50/50 with you. For boilers over 15 years old, you pay for parts and we cover the labour. Once an old part has been replaced, the new part is covered by the plan.
Our engineers attend to a wide range of boiler issues every single day, including:
Boilers frequently lose pressure or require constant resets; this often indicates an underlying fault, such as a leak or a failing component that needs attention.
Unusual noises, such as banging, gurgling, or whistling, can indicate trapped air, low water pressure, or wear on internal parts.
Water leaks around the boiler can cause further damage to your home if left unaddressed and should be investigated promptly.
Radiators that are slow to heat up or not heating evenly may be symptomatic of a boiler fault rather than simply needing a bleed.
Hot water that runs inconsistently or cuts out unexpectedly is a common sign that your boiler requires repair.
A sudden rise in energy bills can indicate that your boiler is working harder than it should, often due to an underlying fault that affects its efficiency.
With a service plan, we will attend your property, fix your issues & ensure your system is working properly for NO extra charge. Parts and labour are included for boilers under 10 years old. For boilers aged 10 to 15 years, we split the cost of parts 50/50 with you. For boilers over 15 years old, you pay for parts, and we cover the labour. Once an old part has been replaced, the new part is covered by the plan. Your engineer will talk this through at your welcome visit.
We understand how disruptive a boiler breakdown can be, particularly during the colder months when heating and hot water are essential. That's why Neater Heat provides a rapid, professional repair service designed to get your system back on track as quickly as possible.
Our engineers have extensive experience dealing with all types of boiler faults, from low pressure and unusual noises to water leaks and complete system failures. We stock a wide range of spare parts, which means most repairs can be completed on the first visit, minimising disruption to your household.
If your boiler is found to be beyond economical repair, we'll give you clear, honest advice on your options and guide you through the next steps, whether that's a like-for-like replacement or an upgrade to a more efficient condensing boiler, so you can make a fully informed decision that suits your home and your budget.
Our engineers are experienced in diagnosing and resolving a wide range of boiler issues, including:
Boilers frequently lose pressure or require constant resetting, this often points to an underlying fault, such as a leak or a failing component that needs attention.
Unusual noises, such as banging, gurgling, or whistling, can indicate trapped air, low water pressure, or wear on internal parts.
Water leaks around the boiler can cause further damage to your home if left unaddressed and should be investigated promptly.
Radiators that are slow to heat up or not heating evenly may be symptomatic of a boiler fault rather than simply needing a bleed.
Hot water that runs inconsistently or cuts out unexpectedly is a common sign that your boiler requires repair.
A sudden rise in energy bills can indicate that your boiler is working harder than it should, often due to an underlying fault that affects its efficiency.
If you've noticed any of these signs, don't wait for the problem to worsen. Getting in touch early can prevent a minor issue from becoming a costly breakdown.
Booking a boiler repair with Neater Heat is quick and straightforward.
Let us know what's happening with your boiler and a few details about your property so we can come prepared.
Select a date and an appointment window that fit your schedule.
Your Gas Safe-registered engineer will arrive promptly, diagnose the fault, explain the solution clearly, and carry out the repair to the highest standard.
When your boiler breaks down, the last thing you want is to be unsure who to call. Homeowners across Hampshire and Surrey trust Neater Heat to deliver fast, reliable repairs, and we take that responsibility seriously.
Our engineers are fully Gas Safe registered, highly experienced, and familiar with all major boiler brands and models.
We're known for arriving when we say we will, explaining things clearly, and getting the job done right. Our pricing is upfront and transparent, with no hidden charges and no pressure.
We'll always tell you honestly whether a repair or a replacement is the right course of action, because our goal is to build a long-term relationship with you, not just to complete a single job.
A boiler that's showing early signs of a fault won't usually fix itself. Addressing a problem early is almost always cheaper and less disruptive than waiting for a complete failure.
See response times and common faults on our boiler repair Farnborough page. Our boiler repair engineers in Farnham cover the town and the surrounding villages. For Surrey, see boiler repair Guildford. Repairs and servicing are often booked together; see boiler service Camberley.
If something doesn't seem right with your boiler, get in touch with the Neater Heat team today, and we'll get it sorted.
